Return Policy

At cambellshoes.com, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free return process.

Eligibility

  • Items must be returned within 30 days of the delivery date.
  • Products must be in their original condition: unworn, unwashed, and with all tags attached.
  • Proof of purchase is required for all returns.

Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned:

  • Final sale items (marked as “Final Sale” at checkout).
  • Gift cards.
  • Custom or personalized orders.

How to Initiate a Return

  1. Visit our Returns Center at cambellshoes.com to start your return request.
  2. Follow the instructions to generate your return label.
  3. Pack your items securely in the original packaging (if possible) and attach the return label.
  4. Drop off your package at the designated shipping carrier location.

Refund Process

  • Once your return is received and inspected, we will process your refund within 5-7 business days.
  • Refunds will be issued to the original payment method. Shipping fees are non-refundable.
  • Sale items will be refunded at the purchase price.

Exchanges

We currently do not offer direct exchanges. If you need a different size or style, please return the original item and place a new order on our website.

Damaged or Defective Items

If your order arrives damaged or defective, please contact our customer service team immediately. We will gladly assist you with a replacement or refund.

For any questions regarding our return policy, please visit our Help Center at cambellshoes.com.

Thank you for shopping with cambellshoes.com!